Refund Policy
At Mynfl Fans, we prioritize customer satisfaction. We strive to provide the best shopping experience, and while we hope you love your purchase, we understand that sometimes things may not work out as expected. Please read our refund policy carefully.
1. Refunds
We offer refunds only if the product you received is damaged or defective. If this occurs, please contact us within 7 days of receiving your order to initiate the refund process.
2. Return Conditions
To be eligible for a refund:
- The item must be unused and in the same condition that you received it.
- The product must be in its original packaging.
- You must provide proof of purchase (order confirmation or receipt).
3. Refund Process
If your return is approved, we will issue a refund to the original payment method used for the purchase. The refund may take 7 to 10 business days to appear in your account, depending on your payment provider.
4. Non-Refundable Items
We do not offer refunds on items that:
- Are damaged due to improper handling or use by the customer.
- Are final sale or promotional items.
- Do not meet the above return conditions.
5. How to Request a Refund
If you are eligible for a refund, please reach out to us at contact@mynflfans.com within 7 days of receiving your order. Be sure to include your order number, a description of the issue, and any supporting photos (if applicable).
6. Exchanges
If you would prefer an exchange instead of a refund, please let us know in your initial email, and we will work with you to arrange an exchange (subject to availability).
7. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or damaged.
